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Everything you need to get the most out of SelfHealth Living — from connecting Apple Health and wearables to understanding your bloodwork, tracking cycles, and managing your subscription.

↓ HealthKit Sync ↓ Troubleshooting ↓ Go Pro ↓ Lab Import ↓ Storage & Backup
Categories
HealthKit & Data Sync

SelfHealth reads your data directly from Apple Health. On first launch you'll see a permissions prompt — tap Allow All to give the app access to everything it needs.

To review or fix permissions later:

  1. Open the iPhone Settings app
  2. Tap Privacy & Security → Health
  3. Tap SelfHealth Living
  4. Turn on all categories — especially Heart, Activity, Sleep, Nutrition, and Body Measurements
SelfHealth never writes to Apple Health. It only reads data that other apps and your Apple Watch have already logged there.

Any device or app that syncs to Apple Health automatically appears in SelfHealth:

  • Apple Watch — heart rate, HRV, VO₂ max, sleep, workouts, ECG
  • Oura Ring — sleep stages, readiness, body temperature
  • Whoop — strain, recovery, sleep
  • Garmin, Fitbit, Polar — workouts and activity via their companion apps
  • MyFitnessPal, Cronometer, Lose It — nutrition and calories
  • Withings, Renpho — weight and body composition

Enable Apple Health sync inside each device's companion app and the data flows into SelfHealth automatically.

This is almost always a permissions issue. Work through these steps:

  1. Check HealthKit permissions — make sure all categories are turned on (see above)
  2. Force-close SelfHealth (swipe up from the app switcher) and reopen it
  3. Open the Health app and confirm your data is present in the Browse tab
  4. If using Oura or Whoop, open their app and force a sync first
The dashboard shows today's data. If you just installed the app mid-day, metrics like HRV and sleep score only appear after your next full night's sleep is recorded.

These metrics require an Apple Watch or compatible wearable.

  • HRV — recorded automatically during sleep by Apple Watch (watchOS 7+). Won't appear if you didn't wear your watch overnight.
  • VO₂ max — estimated during outdoor walks, runs, or hikes (10+ minutes with GPS).
  • Resting heart rate — takes 3–5 days after first setup to appear.

If the data is in the Apple Health app but not in SelfHealth, double-check HealthKit permissions for the Heart category.

Troubleshooting

  1. Force-close the app and reopen it
  2. Restart your iPhone
  3. Check the App Store for a SelfHealth update
  4. If the problem persists, go to Settings → Reset App Data inside SelfHealth — this won't affect your Apple Health data
  1. Check your internet connection
  2. Tap Forgot Password to reset via email
  3. If you signed up with Apple, tap Sign in with Apple — use the same Apple ID you registered with
  4. Still stuck? Email support@selfhealthliving.com with your account email
  1. Go to iPhone Settings → Notifications → SelfHealth Living and confirm notifications are enabled
  2. Check that Focus / Do Not Disturb isn't silencing the app
  3. Inside SelfHealth, go to Settings and confirm reminders are turned on

SelfHealth uses AI to parse lab PDFs but formats vary by lab. Here's what helps:

  • Use the original PDF from your lab's patient portal — scanned photos are less accurate
  • Make sure the PDF is not password-protected
  • If a marker is missing, tap + Add Marker on the Bloodwork screen to enter it manually
Email us your lab name if imports consistently fail — we'll add support for it.
Pro Subscription

  • Unlimited AI health assistant queries
  • Full bloodwork history, trend analysis, and AI interpretation
  • Advanced health score breakdown with weekly trends
  • Detailed protocol and supplement tracking
  • Coach commands and personalised health insights
  • Cloud backup and sync across devices

The free tier lets you view your dashboard and basic metrics with no time limit.

  1. Tap any Pro-locked feature inside SelfHealth, or go to Settings → Upgrade to Pro
  2. Choose Monthly ($9.99/month) or Annual ($99.99/year — best value)
  3. Confirm with Face ID / Touch ID

Billing is handled by Apple. Cancel any time from iPhone Settings → [Your Name] → Subscriptions.

Go to Settings → Restore Purchases inside SelfHealth. This re-checks your subscription with Apple and unlocks Pro immediately.

Restore Purchases only works if you're signed in with the Apple ID that made the original purchase.
  1. Open iPhone Settings → [Your Name] → Subscriptions
  2. Tap SelfHealth Living
  3. Tap Cancel Subscription

You keep Pro access until the end of your current billing period.

Lab Results

The fastest method is importing a PDF directly from your lab's patient portal:

  1. Log into Quest MyQuest, LabCorp Patient, or your lab's portal on your phone
  2. Download your results as a PDF
  3. In SelfHealth, tap Bloodwork → Import → PDF
  4. Select the file from Files or your Downloads folder
  5. Review the AI-parsed markers and confirm
PDFs from lab portals are far more accurate than photos. If you only have a paper copy, use good lighting and keep the camera parallel to the page.
  • Quest Diagnostics
  • LabCorp
  • BioReference
  • Sonora Quest
  • Cleveland HeartLab
  • Any lab that exports a standard PDF with marker name, value, unit, and reference range

Try importing even if your lab isn't listed. If it consistently fails, email us the lab name and we'll add support.

Yes — on the Bloodwork screen tap + → Add Manually. Enter the marker name, value, unit, and test date. Useful for individual markers missed by the PDF parser or printed reports.

Tap any marker to open its detail view, then tap Ask AI. You can also open the Health Assistant (the ✦ button on the dashboard) and ask "What do my latest cholesterol results mean?" for a full analysis.

SelfHealth's AI is educational only. Always discuss your lab results with your doctor before making health decisions.
Privacy & Storage

All your SelfHealth data — bloodwork, notes, supplements, health scores — stays only on your iPhone. Nothing is sent to our servers.

Pros: maximum privacy, works offline, no account required.
Cons: if you lose your phone without a backup, SelfHealth data is gone; no cross-device sync.

On-Device data is included in your iCloud Backup. As long as iPhone backups are on, your data is safe when switching phones.

Your SelfHealth data syncs securely to our servers (encrypted in transit and at rest). Requires a SelfHealth account.

Pros: safe even if your phone is lost; restore everything by signing in on a new device.
Cons: requires internet to sync; data lives on our servers — see our Privacy Policy.

  • Privacy first + regular iPhone backups → choose On-Device
  • Peace of mind + plan to switch phones → choose Cloud Backup

Change it any time in SelfHealth → Settings → Data Storage. Switching to Cloud uploads your existing on-device data; switching to On-Device stops syncing but doesn't delete server data.

Yes. All data in transit uses TLS encryption. Data on our servers is encrypted at rest. We never sell your data or share it for advertising. Full details in our Privacy Policy.

Platform & Availability

SelfHealth Living is currently available on iPhone only. An Android version is actively in development and we're working hard to bring it to you.

Sign up for our newsletter to be the first to know when Android launches and stay up to date on all new features.

Join the newsletter at selfhealthliving.com/app to get notified the moment Android is available.

Still need help?

Can't find what you're looking for? Email our support team directly. We typically reply within one business day.

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